Differences

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--- app:roku [2025/05/02 00:21] – neds
+++ app:roku [2026/01/24 01:52] (current) – [Troubleshooting] neds
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-====== Installing the HDHomeRun app for Roku ======
+====== HDHomeRun for Roku ======
 <btn type="success" size="s" icon="fa fa-chevron-left">[[:app|See all app topics]]</btn>
 <lead>Your Roku needs to have a reliable internet connection, either via wired ethernet or a strong wireless connection (preferably using WiFi 5 or later, using the 5GHz band). The app does not work outside of your home network, and the Roku needs to be connected to the same local network as HDHomeRun tuner.</lead>
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 ===== Basic controls =====
 <WRAP indent>
-<btn type="success" size="xs" icon="fa fa-chevron-left">[[:app#using_the_app|See all app controls]]</btn>
+<btn type="success" size="xs" icon="fa fa-chevron-right">[[:app#using_the_app|See all app controls]]</btn>
-step
+  * While no controls are visible on screen (Press back/exit/escape to clear visible controls from the screen):
+  * **{{fa>arrow-up}} UP / {{fa>arrow-down}} Down -** Opens the right-hand Slice Guide for channel changes (or the grid guide if you disable the Slice Guide in settings)
+      * While in recording playback, **{{fa>arrow-up}} UP / {{fa>arrow-down}} Down** will seek in 10 minute steps
+  * **{{fa>arrow-left}} LEFT / {{fa>arrow-right}} RIGHT -** Seeks when viewing a recording or when you have paused live TV and have a buffer to rewind and fast forward through
+  * **SELECT -** Brings up the action bar with "Play/Pause" selected, so that you can press "Select" twice to quickly play or pause. From here you can navigate to the other action bar buttons.
+  * **BACK -** Exits to the Recorded/Discover/Tasks/Settings screens
 </WRAP>
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 ===== Troubleshooting =====
 <WRAP indent>
-<btn type="success" size="xs" icon="fa fa-chevron-left">[[:Troubleshooting|See all troubleshooting topics]]</btn>
+<btn type="success" size="xs" icon="fa fa-chevron-right">[[:Troubleshooting|See all troubleshooting topics]]</btn>
 ==== No audio ====
 <WRAP indent>
-To hear audio, you need a TV, AV receiver, or soundbar that can decode Dolby Digital or AC3 audio over HDMI. Most modern TVs can do this, though we’ve noticed a few Samsung TVs cannot. All Roku televisions should be able to play audio without any trouble.
+Some Roku models pass the audio through to the television to decode. This is supported by almost all televisions but must be configured on the Roku and/or Television.
-**Roku audio settings:**
+**1) Volume mode setting:**
+  - Go into Live TV such that video is playing
+  - Press the ** * ** button and set **"Volume mode"** to **"off"**
+**2) Roku audio settings:**
   - Go to the **Roku home screen**
   - Then navigate to **"Settings"** -> **"Audio"**
@@ Line 52: / Line 65: @@
   - and change **"Digital output format"** mode to **"Custom" → "Dolby" → "Dolby Digital"**
-<wrap tip>If you are still having issues: While watching live TV in the HDHomeRun app, press the ** * ** button and see if your **"Volume mode"** is set to **"off"** (this might not always be required, depending on the Roku model)</wrap>
+**3) Television audio settings:**
-\\
+  - Check that Dolby Digital audio is enabled on the HDMI input.
 \\
 If you still cannot get audio to work, please open a **[[:Support ticket]]** and we will help you.
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 ==== ATSC 3.0 ====
 <WRAP indent>
-  * To receive most ATSC 3.0 broadcasts you will need a Roku device that supports the AC-4 audio codec, such as a recent Roku TV set, or the 2020 Roku Ultra or later (but not the "LT" version). If you do not have a Roku TV set or Roku Ultra that supports AC-4, we would recommend using an inexpensive "Google TV" device with your TV set, instead of buying a new Roku Ultra, as Google TV devices tend to be less expensive and have less issues with live TV. Please open a support ticket for the latest information and advice regarding AC-4 support: **[[:Support ticket]]**
+  * The following models support ATSC 3.0 content:
+    * Roku Ultra 4850 (released 2024)
+    * Roku Ultra 4802 (released 2021)
+    * Roku Ultra 4800 (released 2020)
+    * Select Roku televisions
+  * Older Roku models, non-Ultra models, and LT models do not support playing ATSC 3.0 channels.
   * DRM-restricted ATSC 3.0 channel support is being worked on and is not yet supported.
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 ==== Playback stops often ====
 <WRAP indent>
+  * **4 Hour timeout -** By default Roku will stop playing after 4 hours without user interaction. This affects all apps. From the Roku home screen go into
+      - -> Settings
+      - -> Network
+      - -> Bandwidth saver
+      - Turn this option **"Off"**
 </WRAP>

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