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app:roku [2026/01/15 03:58] nickkapp:roku [2026/01/24 01:52] (current) – [Troubleshooting] neds
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 ==== No audio ==== ==== No audio ====
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-Some Roku models pass the audio through to the television to decode. This is supported by almost all televisions but must be configured.+Some Roku models pass the audio through to the television to decode. This is supported by almost all televisions but must be configured on the Roku and/or Television.
  
 **1) Volume mode setting:** **1) Volume mode setting:**
-Go into Live TV such that video is playingPress the ** * ** button and set **"Volume mode"** to **"off"**+  - Go into Live TV such that video is playing 
 +  - Press the ** * ** button and set **"Volume mode"** to **"off"**
  
 **2) Roku audio settings:** **2) Roku audio settings:**
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   - Go back to **Audio** and select **"Digital output format"**   - Go back to **Audio** and select **"Digital output format"**
   - and change **"Digital output format"** mode to **"Custom" → "Dolby" → "Dolby Digital"**   - and change **"Digital output format"** mode to **"Custom" → "Dolby" → "Dolby Digital"**
-\\+ 
 +**3) Television audio settings:** 
 +  - Check that Dolby Digital audio is enabled on the HDMI input.
 \\ \\
 If you still cannot get audio to work, please open a **[[:Support ticket]]** and we will help you. If you still cannot get audio to work, please open a **[[:Support ticket]]** and we will help you.
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 ==== Playback stops often ==== ==== Playback stops often ====
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 +  * **4 Hour timeout -** By default Roku will stop playing after 4 hours without user interaction. This affects all apps. From the Roku home screen go into 
 +      - -> Settings 
 +      - -> Network  
 +      - -> Bandwidth saver 
 +      - Turn this option **"Off"**
  
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  • Last modified: 2026/01/15 03:58