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| troubleshooting:reception_issues [2023/11/16 06:42] – neds | troubleshooting:reception_issues [2023/11/16 07:17] (current) – [Self-service troubleshooting] neds | ||
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| === US/North American guides === | === US/North American guides === | ||
| <WRAP indent> | <WRAP indent> | ||
| - | == General guides | + | == Channels in your area == |
| <WRAP indent> | <WRAP indent> | ||
| * https:// | * https:// | ||
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| * [[https:// | * [[https:// | ||
| </ | </ | ||
| - | == Expert recommendation services | + | == Individual consultations |
| <WRAP indent> | <WRAP indent> | ||
| * [[http:// | * [[http:// | ||
| Line 59: | Line 59: | ||
| </ | </ | ||
| - | ==== LTE interference ==== | + | ==== LTE/5G phone interference ==== |
| <WRAP indent> | <WRAP indent> | ||
| - | section text | + | Cellphone signals use radio frequencies that are right next to the frequencies used for TV broadcasts, and are often coming from towers that are much closer and stronger, causing interference. A simple "LTE filter" |
| </ | </ | ||
| ==== Over amplification ==== | ==== Over amplification ==== | ||
| <WRAP indent> | <WRAP indent> | ||
| - | section text | + | A lot of cheaper antennas will use signal amplifiers to try and claim better reception performance. These cheap amplifiers can often amplify interference, |
| + | |||
| + | Note that some TVs may work fine with an overly amplified signal, since they only have a single tuner inside. The HDHomeRun is different because it has multiple tuners, so the signal must pass through a small internal splitter first. This internal splitter is what can be overwhelmed by an over-amplified antenna signal. | ||
| </ | </ | ||
| - | ==== other rf interference | + | ==== Other RF interference ==== |
| <WRAP indent> | <WRAP indent> | ||
| - | section text | + | Is the HDHomeRun in close proximity to any other electronic devices, particularly anything else that works with RF like a cable modem, wireless router, cordless phone, cell phone/ |
| </ | </ | ||
| - | ==== Viewing reception stats ==== | ||
| - | <WRAP indent> | ||
| - | section text | ||
| - | </ | ||
| </ | </ | ||
| {{tag> | {{tag> | ||