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| upnp_multicast_send_unicast_recv_test [2024/01/18 20:40] – neds | upnp_multicast_send_unicast_recv_test [2024/01/18 20:44] (current) – neds | ||
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| The test can be repeated by clicking the Rescan button on the Tuners tab in HDHomeRun Setup. It is recommended that the test be repeated after each configuration change until the cause of the problem has been identified and the error is no longer reported. | The test can be repeated by clicking the Rescan button on the Tuners tab in HDHomeRun Setup. It is recommended that the test be repeated after each configuration change until the cause of the problem has been identified and the error is no longer reported. | ||
| - | Configure any software firewalls on your PC: | + | - Configure any software firewalls on your PC: |
| - | Norton 360: Open Norton 360, click Settings, then Firewall, then Traffic Rules, and uncheck Default Block UPnP Discovery and Default Block SSDP, then click Apply, then Close. | + | * **Norton 360:** Open Norton 360, click Settings, then Firewall, then Traffic Rules, and uncheck Default Block UPnP Discovery and Default Block SSDP, then click Apply, then Close. |
| - | McAfee: Open McAfee, click Web and Email Protection, then Firewall, then Ports and System Services, then check Universal Plug and Play (UPNP). Then, click on Connections and make sure your home network is listed with a security level of Home. | + | * **McAfee:** Open McAfee, click Web and Email Protection, then Firewall, then Ports and System Services, then check Universal Plug and Play (UPNP). Then, click on Connections and make sure your home network is listed with a security level of Home. |
| - | Other firewalls: look for any options related to multicast, UPnP, or SSDP, and make sure they are allowed. | + | * **Other firewalls:** look for any options related to multicast, UPnP, or SSDP, and make sure they are allowed. |
| - | Log into your home router and look for settings relating to UPnP and/or Multicast. For DLink routers click on the ADVANCED heading at the top, then clickADVANCED NETWORK on the left hand menu. If there is a Multicast option test with this option enabled and with this option disabled. If there is a UPnP option test with this option enabled and with this option disabled. If the test continues to fail: | + | |
| - | If you have a managed switch try bypassing the switch and repeating the test. If this resolves the problem, log into the switch and look for options relating to Multicast. Test with IGMPv3 snooping enabled, with IGMP snooping disabled, etc. If the test continues to fail: | + | |
| - | If you have VirtualBox installed try disabling the “VirtualBox Host-Only Network Adapter” in Device Manager. If the test continues to fail: | + | |
| - | Reset the Ethernet configuration by going into Device Manager, deleting the Ethernet adapter (keep files), then rebooting the computer. When Windows starts back up it should automatically detect and enable the Ethernet adapter driver again. | + | |
| - | Technical information about the test: | + | |
| + | ==== Technical information about the test ==== | ||
| HDHomeRun Setup send a series of SSDP M-SEARCH packets to the 239.255.255.250 multicast group. | HDHomeRun Setup send a series of SSDP M-SEARCH packets to the 239.255.255.250 multicast group. | ||
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| If received by the HDHomeRun the HDHomeRun responds with a unicast SSDP response. | If received by the HDHomeRun the HDHomeRun responds with a unicast SSDP response. | ||
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| The expected response was not received by the PC running HDHomeRun Setup. | The expected response was not received by the PC running HDHomeRun Setup. | ||
| {{tag> | {{tag> | ||