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| - | ====== HDHomeRun CONNECT (4th generation) ====== | + | ===== HDHomeRun CONNECT 4K ===== |
| - | {{:connect4.jpg?direct&300|HDHomeRun CONNECT (4th gen) - Front}} {{:connect4_2.jpg?direct&301|HDHomeRun CONNECT (4th gen) - Back}} | + | <WRAP center important> |
| + | For the most recent documentation and help with the CONNECT 4K, please visit our support forum here: **https://forum.silicondust.com/forum/viewforum.php?f=133** | ||
| + | </WRAP> | ||
| + | <lead>The HDHomeRun CONNECT 4K is the first HDHomeRun ATSC 3.0 model from Silicondust.</lead> | ||
| + | |||
| + | <WRAP box> | ||
| + | ^ ^ Model numbers ^ Tuners ^ Signal type ^ | ||
| + | | CONNECT 4K | HDHR5-4K | 4 | ATSC 3.0 (two tuners), ATSC 1.0 (all tuners), & QAM64/256 | | ||
| + | |||
| + | ^ Works with DVR | Yes | | ||
| + | ^ Size | 3.4"x3.4"x0.8" | | ||
| + | ^ Ports | Antenna, Ethernet (100baseTX), Power | | ||
| + | ^ Power supply | <wrapper> 5Volt 1.5Amp regulated power adapter (higher Amp rating ok) \\ 1.7mm ID / 4.0mm OD plug, 9.5mm depth, center positive \\ Max 5.25V @ no-load Max 5.25V @ no-load \\ Min 4.75V @ 1.5A Min 4.75V @ 1.5A \\ Noise <= 150mVp-p 150mVp-p </wrapper> | | ||
| + | </WRAP> | ||
| + | |||
| + | <WRAP center important> | ||
| + | For the most recent documentation and help with the CONNECT 4K, please visit our support forum here: **https://forum.silicondust.com/forum/viewforum.php?f=133** | ||
| + | </WRAP> | ||
| + | |||
| + | ===== HDHomeRun CONNECT DUO & QUATRO (5th generation) ===== | ||
| + | <lead>The HDHomeRun CONNECT DUO and HDHomeRun CONNECT QUATRO are 5th generation HDHomeRun network tuners.</lead> | ||
| + | |||
| + | <WRAP box> | ||
| + | ^ ^ Model numbers ^ Tuners ^ Signal type ^ | ||
| + | | CONNECT DUO | HDHR5-2US | 2 | 8-VSB/ATSC & QAM64/256 | | ||
| + | | ::: | HDHR5-2DT | 2 | DVB-T/T2 & DVB-C | | ||
| + | | CONNECT QUATRO | HDHR5-4US | 4 | 8-VSB/ATSC & QAM64/256 | | ||
| + | | ::: | HDHR5-4DT | 4 | DVB-T/T2 & DVB-C | | ||
| + | |||
| + | ^ Works with DVR | Yes | | ||
| + | ^ Size | 3.4"x3.4"x0.8" | | ||
| + | ^ Ports | Antenna, Ethernet (100baseTX), Power | | ||
| + | ^ Power supply | <wrapper> 5V 1.5Amp regulated power adapter (higher Amp rating ok) \\ 1.7mm ID / 4.0mm OD plug, 9.5mm depth, center positive \\ Max 5.25V @ no-load Max 5.25V @ no-load \\ Min 4.75V @ 1.5A Min 4.75V @ 1.5A \\ Noise <= 150mVp-p 150mVp-p </wrapper> | | ||
| + | </WRAP> | ||
| + | |||
| + | ===== HDHomeRun CONNECT (4th generation) ===== | ||
| <WRAP box> | <WRAP box> | ||
| ^ Model numbers ^ Signal type ^ | ^ Model numbers ^ Signal type ^ | ||
| Line 11: | Line 47: | ||
| ^ Size | | | ^ Size | | | ||
| ^ Ports | Antenna, Ethernet (100baseTX), Power | | ^ Ports | Antenna, Ethernet (100baseTX), Power | | ||
| - | ^ Power supply | <wrapper> 5V 1A regulated power adapter (higher A rating ok) \\ 2.1mm ID / 5.5mm OD plug, 9-10mm depth, center positive \\ Max 5.25V @ no-load Max 5.25V @ no-load \\ Min 4.75V @ 1A Min 4.75V @ 1A \\ Noise Noise <= 100mVp-p 100mVp-p </wrapper> | | + | ^ Power supply | <wrapper> 5Volt 1Amp regulated power adapter (higher Amp rating ok) \\ 2.1mm ID / 5.5mm OD plug, 9-10mm depth, center positive \\ Max 5.25V @ no-load Max 5.25V @ no-load \\ Min 4.75V @ 1A Min 4.75V @ 1A \\ Noise <= 100mVp-p 100mVp-p </wrapper> | |
| </WRAP> | </WRAP> | ||
| - | ===== FAQ and LED status ===== | + | </WRAP> |
| + | ==== FAQ and LED status ==== | ||
| + | <WRAP indent> | ||
| <btn type="success" size="xs" icon="fa fa-chevron-right">[[:FAQ|See also: other FAQ listings]]</btn> | <btn type="success" size="xs" icon="fa fa-chevron-right">[[:FAQ|See also: other FAQ listings]]</btn> | ||
| - | ==== Leftmost LED on HDHomeRun is blinking green ==== | + | |
| + | === Leftmost LED on HDHomeRun is blinking green === | ||
| + | <WRAP indent> | ||
| This indicates that the HDHomeRun has a network connection but is not getting an IP address from your router. Check to make sure that the DHCP function is enabled on your router, and that either the allowed devices/access control/MAC filtering function on the router is disabled, or that the HDHomeRun is on the allowed list. | This indicates that the HDHomeRun has a network connection but is not getting an IP address from your router. Check to make sure that the DHCP function is enabled on your router, and that either the allowed devices/access control/MAC filtering function on the router is disabled, or that the HDHomeRun is on the allowed list. | ||
| - | + | </WRAP> | |
| - | ==== Leftmost LED on HDHomeRun is solid red ==== | + | === Leftmost LED on HDHomeRun is solid red === |
| + | <WRAP indent> | ||
| This indicates that the HDHomeRun does not have a network connection. Please try a different network cable and port on your switch/router. If the issue persists, please open a **[[:trouble ticket]]**. | This indicates that the HDHomeRun does not have a network connection. Please try a different network cable and port on your switch/router. If the issue persists, please open a **[[:trouble ticket]]**. | ||
| - | + | </WRAP> | |
| - | ==== No/few channels found in channel scan ==== | + | |
| - | <wrap indent>**See also: [[Troubleshooting]]**</wrap> | + | |
| - | + | ||
| - | If you are using cable, verify that unencrypted digital channels are present on the line you are using. Many larger cable providers, including Comcast, RCN, TWC, Charter, Brighthouse, and Cablevision, have begun encrypting all channels they carry. HDHomeRun CONNECT would not be usable with these providers – you would need to utilize an antenna in order to receive over the air broadcasts (if available), or instead use HDHomeRun PRIME along with a CableCARD from the provider. | + | |
| - | + | ||
| - | If you are using an antenna, verify that signals are present on the same cable using another device, if possible. If you have an amplifier on the line, try removing it in order to make sure that you are not overloading the tuners. | + | |
| - | + | ||
| - | If you are using the HDHR-EU, HDHR3-EU, or HDHR3-4DC with a DVB-C signal source, verify that you have the correct modulation settings entered on the DVB-C tab in HDHomeRun Setup. | + | |
| - | + | ||
| - | If you need further assistance, please open a support ticket: | + | |
| - | + | ||
| - | - Go into the Advanced tab in HDHomeRun Setup, and check the Send diagnostic information to SiliconDust support box | + | |
| - | - Unplug the power cord from the HDHomeRun, count to ten, and plug it back in | + | |
| - | - On the Digital Cable or Digital Antenna tab (whichever is appropriate), run a channel scan | + | |
| - | - Open a **[[:support ticket]]**. Make sure to include the 8 digit device ID for your HDHomeRun so our support personnel can review your diagnostic data. Note that you do not need to send any files, all information is sent automatically once the box is checked. | + | |
| - | + | ||
| - | {{tag>connect4 hardware}} | + | |