Differences
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dvr:troubleshooting [2021/10/07 00:46] (current) neds |
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| Be sure to review the steps in our **[[:DVR:Activation|activation guide]]**. | Be sure to review the steps in our **[[:DVR:Activation|activation guide]]**. | ||
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| - | </WRAP> | ||
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| - | ==== Device not found ==== | ||
| - | <WRAP indent> | ||
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| - | There are a few common reasons why the HDHomeRun might not show on the page: | ||
| - | |||
| - | - If you are using Edge browser on Windows 10, it will not work due to restrictions put in place by Microsoft. Safari on Mac and IE on any version of Windows may also encounter similar issues in certain configurations. Try again in another browser such as Chrome or Firefox. | ||
| - | - If you are connected to a VPN, whether to remotely access a workplace, hide browsing activity, or bypass restrictions on streaming media, that can prevent discovery from working. Disconnect from the VPN and try again. | ||
| - | - If the browser has taken you to the page via https instead of http, it will not work. Make sure it is using http://my.hdhomerun.com/ | ||
| - | - Some browser extensions designed to enhance security can also interfere with the discovery process. This includes HTTPS Everywhere, NoScript, Ghostery, and some ad blockers. Make sure to disable such extensions on my.hdhomerun.com, or add it to the whitelist, as appropriate. | ||
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| - | The HDHomeRun app for Windows 7/8.1 does not support the DVR. On these platforms, use Kodi to access the DVR. See **[[:Kodi]]** | + | The HDHomeRun app for Windows 7/8.1 does not support the DVR. |
| </WRAP> | </WRAP> | ||
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| </WRAP> | </WRAP> | ||
| </WRAP> | </WRAP> | ||
| + | ===== Firewall ===== | ||
| + | <WRAP indent> | ||
| + | If you need to configure a port-based firewall: \\ | ||
| + | (not required for Windows Firewall) | ||
| + | |||
| + | ===Discovery=== | ||
| + | <WRAP indent> | ||
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| + | Allow incoming UDP port 65001 - required for HDHomeRun discovery and for clients to discover the record engine. | ||
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| + | </WRAP> | ||
| + | ===Client services=== | ||
| + | <WRAP indent> | ||
| + | Configure the record engine to use a given TCP port for client services: | ||
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| + | Windows: Use regedit to set a fixed port number: \\ | ||
| + | Key: HKEY_LOCAL_MACHINE\SOFTWARE\Silicondust\HDHomeRun\DVR \\ | ||
| + | Name: Port \\ | ||
| + | Type: DWORD \\ | ||
| + | Value: <port number> \\ | ||
| + | |||
| + | Linux: Add the following to hdhomerun.conf: \\ | ||
| + | Port=<port number> | ||
| + | |||
| + | Then allow incoming TCP connections to this port number. | ||
| + | |||
| + | </WRAP> | ||
| + | ===Outgoing connections=== | ||
| + | <WRAP indent> | ||
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| + | The record engine will make outgoing HTTP connections to HDHomeRun Tuners and to my.hdhomerun.com during normal operation. | ||
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| + | </WRAP> | ||
| + | </WRAP> | ||
| ===== Need more help? ===== | ===== Need more help? ===== | ||
| <WRAP indent> | <WRAP indent> | ||