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dvr:troubleshooting [2019/10/10 20:31]
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dvr:troubleshooting [2021/10/07 00:46] (current)
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 Be sure to review the steps in our **[[:​DVR:​Activation|activation guide]]**. Be sure to review the steps in our **[[:​DVR:​Activation|activation guide]]**.
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-==== Device not found ==== 
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-There are a few common reasons why the HDHomeRun might not show on the page: 
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-  - If you are using Edge browser on Windows 10, it will not work due to restrictions put in place by Microsoft. Safari on Mac and IE on any version of Windows may also encounter similar issues in certain configurations. Try again in another browser such as Chrome or Firefox. 
-  - If you are connected to a VPN, whether to remotely access a workplace, hide browsing activity, or bypass restrictions on streaming media, that can prevent discovery from working. Disconnect from the VPN and try again. 
-  - If the browser has taken you to the page via https instead of http, it will not work. Make sure it is using http://​my.hdhomerun.com/​ 
-  - Some browser extensions designed to enhance security can also interfere with the discovery process. This includes HTTPS Everywhere, NoScript, Ghostery, and some ad blockers. Make sure to disable such extensions on my.hdhomerun.com,​ or add it to the whitelist, as appropriate. 
  
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-The HDHomeRun app for Windows 7/8.1 does not support the DVR. On these platforms, use Kodi to access the DVR. See **[[:​Kodi]]**+The HDHomeRun app for Windows 7/8.1 does not support the DVR.
  
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-==Client services===+===Client services===
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 Configure the record engine to use a given TCP port for client services: Configure the record engine to use a given TCP port for client services:
  • Last modified: 2019/10/10 20:31