Differences

This shows you the differences between two versions of the page.

--- firmware_update [2019/07/09 21:04]
neds [Updating through Mac]
+++ firmware_update [2019/11/11 04:10]
neds removed
@@ Line 1: / Line 1: @@
 ====== Updating the firmware on your HDHomeRun ======
-<lead>The HDHomeRun app or the [[my.hdhomerun.com]] web page might inform the user that a firmware update is available for their HDHomeRun. These updates contain important bug fixes and feature enhancements, and should be installed as soon as reasonably possible.</lead>
+<lead>The HDHomeRun app or the **[[myhdhomerun]]** web page might inform the user that a firmware update is available for their HDHomeRun. These updates contain important bug fixes and feature enhancements, and should be installed as soon as reasonably possible.</lead>
-===== Updating through my.hdhomerun.com (all platforms) =====
+===== Tuner updating =====
+<WRAP indent>
+==== Updating through my.hdhomerun.com (all platforms) ====
+<WRAP indent>
-===== Updating through Windows PC =====
+Users of the following HDHomeRun products can update directly through the [[myhdhomerun]] web page, while connected to the same local network as your HDHomeRun unit:
-===== Updating through Mac =====
+<WRAP group>
+<WRAP half column>
+  * CONNECT (4th generation)
+  * CONNECT Duo/Quatro (5th generation)
+  * SCRIBE Duo/Quatro
+  * SERVIO
+</WRAP>
+<WRAP half column>
+  * PRIME, PRIME 6
+  * EXTEND
+  * EXPAND
+</WRAP>
+</WRAP>
-The software installer will look for and update the firmware of all HDHomeRun devices that you have on your local network.
+<WRAP center info>If your current version of firmware is **before 20170815** then you will first need to update using one of the other methods mentioned below on this page.</WRAP>
+  - While connected to the same local network as your HDHomeRun, open this link in a web browser: http://my.hdhomerun.com
+  - You should see all of your HDHomeRun products listed on this page. If not, please see the [[myhdhomerun]] help page.
+  - HDHomeRun products that have a pending update will show a red X next to their version number. Click on that version number link.
+  - You should see a button at the bottom of that page to start the firmware update process.
+  - The HDHomeRun will then update and reboot
+  - Check the http://my.hdhomerun.com page to see if the update was successful.
+</WRAP>
+==== Updating through a Windows PC ====
+<WRAP indent>
+Users of all HDHomeRun products can use this update method. The Windows Setup utility will look for and update the firmware of all HDHomeRun devices that you have on your local network.
+  - Download the latest version of the HDHomeRun Setup utility (note that this is different from the viewing application from the Windows 10 store) software: https://download.silicondust.com/hdhomerun/hdhomerun_windows.exe
+  - The installer should start automatically after downloading
+    * If the installer does not automatically open, check your Downloads folder and open up the new installer.
+  - Follow the prompts for installing the HDHomeRun Setup utility.
+  - When asked if you would like to "set up your HDHomeRun now" say yes, or open the HDHomeRun Setup utility from the Start menu.
+  - Just by starting up the HDHomeRun Setup utility, it will look for and update all HDHomeRun products on your local network.
+**Done:** Your HDHomeRun units should now be up to date. Go to http://my.hdhomerun.com to check to see if there are green check marks by the version numbers for your devices.
+</WRAP>
+==== Updating through a Mac computer ====
+<WRAP indent>
+Users of all HDHomeRun products can use this update method. The Mac OS software installer will look for and update the firmware of all HDHomeRun devices that you have on your local network.
   - Download the latest version of the HDHR software: https://download.silicondust.com/hdhomerun/hdhomerun_mac.dmg
@@ Line 24: / Line 67: @@
 **Done:** Your HDHomeRun units should now be up to date. Go to http://my.hdhomerun.com to check to see if there are green check marks by the version numbers for your devices.
-===== Manual and Linux updating =====
+</WRAP>
+==== Updating through a Linux PC ====
+<WRAP indent>
+Users of all HDHomeRun products can use this update method.
+</WRAP>
+</WRAP>
+===== DVR updating =====
+<WRAP indent>
+==== SCRIBE and SERVIO updating ====
+<WRAP indent>
+Users of the HDHomeRun SCRIBE and HDHomeRun SERVIO should use the **[[#Tuner updating]]** instructions above in order to update their DVR software.
+</WRAP>
+==== Android DVR updating ====
+<WRAP indent>
+When using an Android device for the HDHomeRun [[DVR]] service, updates are handled through Google Play or by sideloading the Android app APK ([[https://download.silicondust.com/hdhomerun/hdhomerun_view_android.apk|link for direct APK]]). When a DVR update is available it should happen automatically. Sometimes updates might take a few extra days, as Google needs to approve updates to the app before making them available.
+Unlike on other platforms, the Android version of the DVR software is built into the same HDHomeRun viewing app.
+<WRAP center important>Do not uninstall the Android version when using it for DVR, as doing this will delete all previously made recordings.</WRAP>
+</WRAP>
+==== PC, Mac, and NAS DVR updating ====
+<WRAP indent>
+To update the HDHomeRun DVR software when it is running on a Windows PC, Mac computer, or supported NAS, users can use the normal installation instructions for their specific device. No uninstallation is needed, just run through the normal installation steps on top of the old installation. All of your existing recordings will remain untouched:
+**[[DVR:Storage|DVR storage instructions]]**
+</WRAP>
+</WRAP>
 {{tag>troubleshooting}}