Differences
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| Both sides previous revision Previous revision Next revision | Previous revision Next revision Both sides next revision | ||
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troubleshooting:diagnostics [2019/10/20 23:39] neds |
troubleshooting:diagnostics [2020/04/05 00:01] neds |
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| - Go to the http://my.hdhomerun.com/ site | - Go to the http://my.hdhomerun.com/ site | ||
| - Click your HDHomeRun's device ID | - Click your HDHomeRun's device ID | ||
| - | - If it tells you that a firmware update is available, please install it | + | - If it tells you that a firmware update is available, please [[:update|install it]] |
| - Click System Status | - Click System Status | ||
| - Check the Send diagnostic information box | - Check the Send diagnostic information box | ||
| Line 53: | Line 53: | ||
| ===Windows 10/Xbox One app=== | ===Windows 10/Xbox One app=== | ||
| - Open the HDHomeRun app | - Open the HDHomeRun app | ||
| - | - Enter settings: | + | - Enter settings: Go into the Recorded/Discover/Tasks screen and select on the gear icon in the top right corner. |
| - Windows 10 - move your mouse to the top-left corner and click on the hamburger stack icon that appears. | - Windows 10 - move your mouse to the top-left corner and click on the hamburger stack icon that appears. | ||
| - | - Xbox One - press the menu button on the controller/remote. | ||
| - Enable Send diagnostic information | - Enable Send diagnostic information | ||
| - Reproduce the issue | - Reproduce the issue | ||