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troubleshooting:network_packet_loss [2019/06/13 01:21] neds [Network loss due to the PC network card] |
troubleshooting:network_packet_loss [2019/06/16 12:29] neds |
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====== Troubleshooting network packet loss ====== | ====== Troubleshooting network packet loss ====== | ||
+ | <btn type="success" size="xs" icon="fa fa-chevron-left">[[:Troubleshooting|Go back to all troubleshooting topics]]</btn> | ||
+ | |||
+ | ===== Testing for packet loss ===== | ||
+ | ==== Low level test for network packet loss ===== | ||
+ | |||
+ | From a cmd prompt run: <code> | ||
+ | "C:\Program Files\Silicondust\HDHomeRun\hdhomerun_config" FFFFFFFF set /tuner0/vchannel <channel number> | ||
+ | "C:\Program Files\Silicondust\HDHomeRun\hdhomerun_config" FFFFFFFF save /tuner0 null</code> | ||
+ | |||
+ | Replace "<channel number>" with one of your HD channels. For HDHomeRun PRIME, make sure that it is a non-DRM channel. | ||
+ | |||
+ | If you have more than one HDHomeRun unit then replace "FFFFFFFF" with the device ID of the desired unit. | ||
+ | |||
+ | You should see a series of dots. "n" indicates network packet loss. "t" indicates a reception error. "s" is informational. | ||
+ | |||
+ | ==== Low level test for network packet loss - Legacy devices ===== | ||
+ | |||
+ | 1) Run HDHomeRun Setup and go into the channel editor. Choose a physical channel number (for example CH45). This is the number before the - in the Tune column. | ||
+ | |||
+ | 2) From a cmd prompt run: <code> | ||
+ | "C:\Program Files\Silicondust\HDHomeRun\hdhomerun_config" FFFFFFFF set /tuner0/channel auto:<channel number> | ||
+ | "C:\Program Files\Silicondust\HDHomeRun\hdhomerun_config" FFFFFFFF save /tuner0 null</code> | ||
+ | |||
+ | Replace "<channel number>" with the physical channel number from HDHomeRun Setup (e.g. 45). | ||
+ | |||
+ | If you have more than one HDHomeRun unit then replace "FFFFFFFF" with the device ID of the desired unit. | ||
+ | |||
+ | You should see a series of dots. "n" indicates network packet loss. "t" indicates a reception error. "s" is informational. | ||
+ | |||
+ | ===== Common issues and solutions ===== | ||
==== Network loss due to wireless ==== | ==== Network loss due to wireless ==== |