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faq [2019/08/14 22:38]
nateb add operating temperature
faq [2019/08/29 01:00] (current)
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   * [[:​NextPVR|NextPVR FAQ]]   * [[:​NextPVR|NextPVR FAQ]]
   * [[:​DLNA|DLNA FAQ]]   * [[:​DLNA|DLNA FAQ]]
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 ===== General FAQ ===== ===== General FAQ =====
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 ==== What is the HDHomeRun? ==== ==== What is the HDHomeRun? ====
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 The HDHomeRun is a network-attached digital TV tuner. It connects to your antenna or cable line (depending on model) and takes the digital TV signals available there and makes them available to your PC, tablet, smartphone, game consoles, and other devices over your existing home network. The HDHomeRun is a network-attached digital TV tuner. It connects to your antenna or cable line (depending on model) and takes the digital TV signals available there and makes them available to your PC, tablet, smartphone, game consoles, and other devices over your existing home network.
  
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 ==== What is the difference between the different models? ==== ==== What is the difference between the different models? ====
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 HDHomeRun SERVIO (HHDD-2TB) is designed to act as a fully self-contained DVR Engine and Storage device for HDHomeRun Tuners. The SERVIO can serve as storage for all modern HDHomeRun devices. Much as it is possible to use two CONNECT devices together at the same time and pool the tuners of those devices, it is possible to use multiple SERVIO devices for additional storage. At present this item is only available in the US, but a broader roll out is planned. HDHomeRun SERVIO (HHDD-2TB) is designed to act as a fully self-contained DVR Engine and Storage device for HDHomeRun Tuners. The SERVIO can serve as storage for all modern HDHomeRun devices. Much as it is possible to use two CONNECT devices together at the same time and pool the tuners of those devices, it is possible to use multiple SERVIO devices for additional storage. At present this item is only available in the US, but a broader roll out is planned.
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 HDHomeRun EXPAND (HDHR3-4DC/​HDHR5-4DC) is designed to receive unencrypted digital cable (DVB-C) signals in Europe. It has 4 tuners, allowing you to access 4 channels at once. HDHR5-4DC is a new generation model replacing the older HDHR3-4DC, which is being retired. HDHomeRun EXPAND (HDHR3-4DC/​HDHR5-4DC) is designed to receive unencrypted digital cable (DVB-C) signals in Europe. It has 4 tuners, allowing you to access 4 channels at once. HDHR5-4DC is a new generation model replacing the older HDHR3-4DC, which is being retired.
  
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 ==== What specifically is the difference between the HDHomeRun CONNECT and the HDHomeRun EXTEND? ==== ==== What specifically is the difference between the HDHomeRun CONNECT and the HDHomeRun EXTEND? ====
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 Unlike the CONNECT and PRIME which only stream raw mpeg2 HD streams, the EXTEND features a hardware h264 transcoder which can compress video in real-time for lower bandwidth usage. Unlike the CONNECT and PRIME which only stream raw mpeg2 HD streams, the EXTEND features a hardware h264 transcoder which can compress video in real-time for lower bandwidth usage.
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 If you are using legacy wifi, or have multiple televisions spread out over a large house, we recommend the EXTEND to reduce the bandwidth required between your media devices eg. Nvidia Shield, iOS/tvOS and your HDHomeRun. If you are using legacy wifi, or have multiple televisions spread out over a large house, we recommend the EXTEND to reduce the bandwidth required between your media devices eg. Nvidia Shield, iOS/tvOS and your HDHomeRun.
  
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 ==== What's the difference between the new GEN5 models and the older ones? ==== ==== What's the difference between the new GEN5 models and the older ones? ====
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 HDHR5 models have improved reception components as compared to earlier devices and a smaller fanless form factor. HDHR5 models have improved reception components as compared to earlier devices and a smaller fanless form factor.
  
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 ==== Does this have an HDMI port for connecting to my TV? ==== ==== Does this have an HDMI port for connecting to my TV? ====
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 No. HDHomeRun devices connect to your home network, and are accessed by PCs and other devices on the network. To get the picture to a TV, you would connect your PC to your TV, use a media center extender like the Xbox in conjunction with your PC, use a Playstation 3, or use the DLNA functionality present in some TVs to stream directly from the HDHomeRun. We have an app which allows you to receive Live TV No. HDHomeRun devices connect to your home network, and are accessed by PCs and other devices on the network. To get the picture to a TV, you would connect your PC to your TV, use a media center extender like the Xbox in conjunction with your PC, use a Playstation 3, or use the DLNA functionality present in some TVs to stream directly from the HDHomeRun. We have an app which allows you to receive Live TV
  
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 ==== Can I use HDHomeRun with my Roku box? ==== ==== Can I use HDHomeRun with my Roku box? ====
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 Modern Roku devices running Firmware 9.0 and above support the codecs necessary to play back over the air live TV. You can view live TV on these Rokus right now by downloading the HDHomeRun Roku channel and browsing for videos within. ​ Modern Roku devices running Firmware 9.0 and above support the codecs necessary to play back over the air live TV. You can view live TV on these Rokus right now by downloading the HDHomeRun Roku channel and browsing for videos within. ​
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 [[https://​emby.media/​|Emby]] also supports HDHomeRun tuners. [[https://​emby.media/​|Emby]] also supports HDHomeRun tuners.
  
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 ==== Can I use the HDHomeRun with satellite? ==== ==== Can I use the HDHomeRun with satellite? ====
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 No. Satellite uses a different transmission system than broadcast or cable TV, and there is no requirement for satellite providers to make their systems available to customer-owned hardware, so they don’t. Their set top boxes do not output a signal that is compatible with any HDHomeRun device. No. Satellite uses a different transmission system than broadcast or cable TV, and there is no requirement for satellite providers to make their systems available to customer-owned hardware, so they don’t. Their set top boxes do not output a signal that is compatible with any HDHomeRun device.
  
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 ==== Can I use the HDHomeRun with AT&T U-verse? ==== ==== Can I use the HDHomeRun with AT&T U-verse? ====
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 No. AT&T U-verse uses a system called IPTV to deliver TV channels. The channels are delivered as network data to their box, which then decodes it to show on your TV. There is nowhere in this system where a tuner can be connected. Additionally,​ there is no requirement for IPTV systems to allow for the use of customer-owned equipment, so they don’t. No. AT&T U-verse uses a system called IPTV to deliver TV channels. The channels are delivered as network data to their box, which then decodes it to show on your TV. There is nowhere in this system where a tuner can be connected. Additionally,​ there is no requirement for IPTV systems to allow for the use of customer-owned equipment, so they don’t.
  
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 ==== Can I use the HDHomeRun with a set top box from my cable provider? ==== ==== Can I use the HDHomeRun with a set top box from my cable provider? ====
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 No. Set top boxes do not output a digital signal that the HDHomeRun is capable of receiving. HDHomeRun PRIME can be used with a CableCARD™ available from all standard cable providers in the US in order to receive subscription digital cable channels. Other HDHomeRun devices can be used to receive over the air broadcasts with an antenna. No. Set top boxes do not output a digital signal that the HDHomeRun is capable of receiving. HDHomeRun PRIME can be used with a CableCARD™ available from all standard cable providers in the US in order to receive subscription digital cable channels. Other HDHomeRun devices can be used to receive over the air broadcasts with an antenna.
  
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 ==== What software can I use with HDHomeRun products? ==== ==== What software can I use with HDHomeRun products? ====
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 HDHomeRun app: HDHomeRun app:
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 (some applications above need paid 3rd party subscriptions) (some applications above need paid 3rd party subscriptions)
  
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 ==== What software can I use the HDHomeRun PRIME with on Windows? ==== ==== What software can I use the HDHomeRun PRIME with on Windows? ====
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 Windows Media Center is the only solution that can access and record all channels, including those marked as copy-protected by the cable provider. On Windows 10, the HDHomeRun app supports live TV viewing of all channels, including protected content, with support for recording non-protected channels. Support for recording protected content in the HDHomeRun DVR is in development. NextPVR and MediaPortal can be used to watch/​record non-protected channels. ​ VLC, Kodi, and the HDHomeRun app for Windows 7/8.1 can be used to watch non-protected channels. Windows Media Center is the only solution that can access and record all channels, including those marked as copy-protected by the cable provider. On Windows 10, the HDHomeRun app supports live TV viewing of all channels, including protected content, with support for recording non-protected channels. Support for recording protected content in the HDHomeRun DVR is in development. NextPVR and MediaPortal can be used to watch/​record non-protected channels. ​ VLC, Kodi, and the HDHomeRun app for Windows 7/8.1 can be used to watch non-protected channels.
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 Plex, Emby, and related 3rd party apps support non-protected Prime channels the same way they support Over the Air channels. ​ Plex, Emby, and related 3rd party apps support non-protected Prime channels the same way they support Over the Air channels. ​
  
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 ==== What software can I use on Mac? ==== ==== What software can I use on Mac? ====
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 The HDHomeRun app for macOS El Capitan (10.11) and newer supports live TV viewing, and DVR recording when used in conjunction with the HDHomeRun DVR. HDHomeRun PRIME support is limited to non-copy-protected channels only. The HDHomeRun app for macOS El Capitan (10.11) and newer supports live TV viewing, and DVR recording when used in conjunction with the HDHomeRun DVR. HDHomeRun PRIME support is limited to non-copy-protected channels only.
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 MythTV can be used with HDHomeRun Dual, HDHomeRun Extend, and HDHomeRun PRIME to watch and record TV. HDHomeRun PRIME support is limited to non-copy-protected channels only. MythTV can be used with HDHomeRun Dual, HDHomeRun Extend, and HDHomeRun PRIME to watch and record TV. HDHomeRun PRIME support is limited to non-copy-protected channels only.
  
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 ==== Can I store my HDHomeRun in an attic that gets very hot/cold? What is the acceptable operating temperature?​ ==== ==== Can I store my HDHomeRun in an attic that gets very hot/cold? What is the acceptable operating temperature?​ ====
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 HDHomeRun operating temperature is 0-40 °C (32-104 °F) ambient. You should attempt to avoid operating it in places that exceed this temperature. ​ HDHomeRun operating temperature is 0-40 °C (32-104 °F) ambient. You should attempt to avoid operating it in places that exceed this temperature. ​
  
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 ==== What broadcast channels are available in my area? ==== ==== What broadcast channels are available in my area? ====
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 There are various sites that will let you check what broadcast channels are available in your area. There are various sites that will let you check what broadcast channels are available in your area.
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 **UK:​** ​ **UK:​** ​
   * [[http://​www.digitaluk.co.uk/​|Digital UK]]   * [[http://​www.digitaluk.co.uk/​|Digital UK]]
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 {{tag>​troubleshooting faq}} {{tag>​troubleshooting faq}}
  • Last modified: 2019/08/29 01:00