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FAQ - Frequently Asked Questions
Topic-specific FAQ
General FAQ
What is the HDHomeRun?
The HDHomeRun is a network-attached digital TV tuner. It connects to your antenna or cable line (depending on model) and takes the digital TV signals available there and makes them available to your PC, tablet, smartphone, game consoles, and other devices over your existing home network.
Can I use the HDHomeRun with satellite?
No. Satellite uses a different transmission system than broadcast or cable TV, and there is no requirement for satellite providers to make their systems available to customer-owned hardware, so they don’t. Their set top boxes do not output a signal that is compatible with any HDHomeRun device.
Can I use the HDHomeRun with a set top box from my cable provider?
No. Set top boxes do not output a digital signal that the HDHomeRun is capable of receiving. If the cable provider still offers CableCARD service, the HDHomeRun PRIME can be used as a cable receiver box, but very few US cable TV providers still offer CableCARD service, or are no longer accepting new installations.
What software can I use with HDHomeRun products?
Our HDHomeRun app is free to download and lets you watch Live TV with 24hours of electronic program guide – using our SliceView™ EPG which maximizes screen viewing while channel surfing. You can also pause live TV for upto 60 minutes or rewind upto 5 minutes. It has a unified interface across devices and includes program image posters and synopsis, automatic channel rescan, 5.1 Dolby surround, closed captioning and many other great features.
You can also activate our multi user, multi room, whole home DVR solution which extends your SliceView™ EPG to 14 days. It allows you to record films, sports, whole series and watch on the widest range of compatible smart devices around your home with a unified viewing experience. You can pause on one device and resume on another using our Seamless Viewing™. The subscription cost is $35/year for your whole home (that includes as many devices as you wish).
Our app is available to download from the Windows Store, Google Play store, App Store and Amazon store.
HDHomeRun Tuners also work with many Third party applications.
Can I store my HDHomeRun in an attic that gets very hot/cold? What is the acceptable operating temperature?
HDHomeRun operating temperature is 0-40 °C (32-104 °F) ambient. You should attempt to avoid operating it in places that exceed this temperature.
What broadcast channels are available in my area?
There are various sites that will let you check what broadcast channels are available in your area.
USA:
Australia:
New Zealand:
Denmark:
France:
UK: