Differences

This shows you the differences between two versions of the page.

--- firmware_update [2019/11/11 03:44] – [Updating through my.hdhomerun.com (all platforms)] neds
+++ firmware_update [2019/11/11 04:11] (current) – created neds
@@ Line 1: / Line 1: @@
-====== Updating the firmware on your HDHomeRun ======
+~~REDIRECT>update~~
-<lead>The HDHomeRun app or the [[my.hdhomerun.com]] web page might inform the user that a firmware update is available for their HDHomeRun. These updates contain important bug fixes and feature enhancements, and should be installed as soon as reasonably possible.</lead>
-===== Updating through my.hdhomerun.com (all platforms) =====
-Users of the following HDHomeRun products can update directly through the [[my.hdhomerun.com]] web page, while connected to the same local network as your HDHomeRun unit:
-<WRAP group>
-<WRAP half column>
-  * CONNECT (4th generation)
-  * CONNECT Duo/Quatro (5th generation)
-  * SCRIBE Duo/Quatro
-  * SERVIO
-</WRAP>
-<WRAP half column>
-  * PRIME, PRIME 6
-  * EXTEND
-  * EXPAND
-</WRAP>
-</WRAP>
-<WRAP center info>If your current version of firmware is **before 20170815** then you will first need to update using one of the other methods mentioned below on this page.</WRAP>
-  - While connected to the same local network as your HDHomeRun, open this link in a web browser: http://my.hdhomerun.com
-  - You should see all of your HDHomeRun products listed on this page. If not, please see the [[myhdhomerun]] help page.
-  - HDHomeRun products that have a pending update will show a red X next to their version number. Click on that version number link.
-  - You should see a button at the bottom of that page to start the firmware update process.
-  - The HDHomeRun will then update and reboot
-  - Check the http://my.hdhomerun.com page to see if the update was successful.
-===== Updating through Windows PC =====
-The Windows Setup utility will look for and update the firmware of all HDHomeRun devices that you have on your local network.
-  - Download the latest version of the HDHomeRun Setup utility (note that this is different from the viewing application from the Windows 10 store) software: https://download.silicondust.com/hdhomerun/hdhomerun_windows.exe
-  - The installer should start automatically after downloading
-    * If the installer does not automatically open, check your Downloads folder and open up the new installer.
-  - Follow the prompts for installing the HDHomeRun Setup utility.
-  - When asked if you would like to "set up your HDHomeRun now" say yes, or open the HDHomeRun Setup utility from the Start menu.
-  - Just by starting up the HDHomeRun Setup utility, it will look for and update all HDHomeRun products on your local network.
-**Done:** Your HDHomeRun units should now be up to date. Go to http://my.hdhomerun.com to check to see if there are green check marks by the version numbers for your devices.
-===== Updating through Mac =====
-The software installer will look for and update the firmware of all HDHomeRun devices that you have on your local network.
-  - Download the latest version of the HDHR software: https://download.silicondust.com/hdhomerun/hdhomerun_mac.dmg
-    *  <wrap info>Even if you don't intend to use the Mac app, running the software installer will update the firmware of all connected HDHomeRun devices. You can delete the Mac app later to reclaim your drive space, if you wish.</wrap>
-  - The installer should start automatically after downloading
-    * If the installer does not automatically open, check your **Downloads** folder and open up the new installer file, then double click on the box icon that says HDHomeRun Installer".
-  - Click **Continue** on the first window of the installer (introduction).
-  - Leave the HDHomeRun RECORD checkmark **unchecked**. We won't need it for updating firmware. Click **Continue**.
-  - Click **Install** to continue.
-  - Mac OS will ask you for an admin password, enter it now.
-    * If you've never set a password on your mac then just hit enter/return.
-  - The Installer will give a successful message, while at the same time opening the Mac's **Terminal** program. **Don't close this window yet**, and give it a moment to finish. When the Terminal process is complete, it will print out **[Process completed]**, and it will be safe to close the Terminal application.
-  - If you haven't already done so, you can also press **Close** on the installer itself. This will prompt the installer to ask if you want to delete the HDHomeRun install file or safe it for later. You can safely **delete** the installer file.
-**Done:** Your HDHomeRun units should now be up to date. Go to http://my.hdhomerun.com to check to see if there are green check marks by the version numbers for your devices.
-===== Manual and Linux updating =====
-{{tag>troubleshooting}}