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| incomplete_recordings [2025/03/28 20:15] – neds | incomplete_recordings [2025/04/01 20:35] (current) – neds | ||
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| ====== Recordings stop before the end of the show? ====== | ====== Recordings stop before the end of the show? ====== | ||
| - | USB drive connected to the HDHomeRun: | + | ==== USB drive connected to the HDHomeRun: |
| The most common cause of recordings stopping before the end is the storage device being too slow to keep up with TV. If this is the problem you might experience every recording stopping, or you might only experience the problem when 2 or more shows are being recorded at once. | The most common cause of recordings stopping before the end is the storage device being too slow to keep up with TV. If this is the problem you might experience every recording stopping, or you might only experience the problem when 2 or more shows are being recorded at once. | ||
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| We are here to help. Send an email to support@silicondust.com including the Device ID of your HDHomeRun. Or during business hours we offer phone callback support: www.silicondust.com/ | We are here to help. Send an email to support@silicondust.com including the Device ID of your HDHomeRun. Or during business hours we offer phone callback support: www.silicondust.com/ | ||
| - | Recording to a Windows PC: | + | ==== Recording to a Windows PC: ==== |
| Some third party security software will scan the entire recorded file from the beginning each time more content is added to the recording. This causes writes to get slower and slower as the recording gets longer, eventually taking too long to keep up with recording. | Some third party security software will scan the entire recorded file from the beginning each time more content is added to the recording. This causes writes to get slower and slower as the recording gets longer, eventually taking too long to keep up with recording. | ||
| - | We recommend using Windows Defender on Windows. | + | - We recommend using Windows Defender on Windows. |
| - | If using third party security software you may need to turn off advanced scanning on the C: | + | |
| We are here to help. Send an email to support@silicondust.com including the Device ID of your HDHomeRun. Or during business hours we offer phone callback support: www.silicondust.com/ | We are here to help. Send an email to support@silicondust.com including the Device ID of your HDHomeRun. Or during business hours we offer phone callback support: www.silicondust.com/ | ||
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