Differences

This shows you the differences between two versions of the page.

--- start [2025/07/08 22:21] – [Troubleshooting] neds
+++ start [2025/08/12 10:37] (current) – neds
@@ Line 1: / Line 1: @@
-<lead>This is the Silicondust HDHomeRun info website. Here you will find documentation for HDHomeRun products and services. If you cannot find the help you need here, please open a support ticket and our staff will be happy to help you personally:
+====== Getting started... ======
-\\
-\\
-**[[https://www.silicondust.com/support/trouble-ticket/|Click here to file a support ticket]]**</lead>
-----
-====== What would you like instructions for? ======
 <WRAP group>
 <WRAP quad column>
-[[Getting started|{{ :tabler-icons_tool.png?nolink&150 |}}]]
+[[Antenna|{{ :tabler-icons_antenna.png?150 }}]]
-**[[Getting started|Setting up]]**
+**[[Antenna|Pick a good antenna]]**
 </WRAP>
 <WRAP quad column>
-[[Watching TV|{{ :tabler-icons_armchair-2.png?nolink&150 |}}]]
+[[Getting started|{{ :tabler-icons_tool.png?nolink&150 |}}]]
-**[[Watching TV]]**
+**[[Getting started|Plug in your HDHomeRun]]**
 </WRAP>
 <WRAP quad column>
-[[DVR|{{ :tabler-icons_video.png?nolink&150 |}}]]
+[[App|{{ :tabler-icons_armchair-2.png?nolink&150 |}}]]
-**[[DVR|Recording (DVR)]]**
+**[[App|Start watching TV]]**
 </WRAP>
 <WRAP quad column>
-[[Antenna|{{ :tabler-icons_antenna.png?150 }}]]
+[[DVR|{{ :tabler-icons_video.png?nolink&150 |}}]]
-**[[Antenna|Antenna selection]]**
+**[[DVR|Start recording TV]]**
 </WRAP>
 </WRAP>
-====== Troubleshooting ======
+====== We are here to help... ======
+{{:tabler-icons_headset.png?nolink&150 }}
+Talk with a real person from Silicondust - no AI agents or callcenter nonsense!
+Enter your phone number and we will call you back: **[[https://support.silicondust.com/support/help/2381057555|Request a callback]]**
+Or email us at [[mailto:support@silicondust.com|support@silicondust.com]]
+We are here between 9am and 6pm Central time.
+<WRAP clear/>
 <WRAP group>
 <WRAP quad column>
-[[Troubleshooting|{{ :tabler-icons_help.png?nolink&150 |}}]]
+[[Downloads|{{ :tabler-icons_download.png?nolink&150 |}}]]
-**[[Troubleshooting|All troubleshooting]]**
+**[[Downloads]]**
 </WRAP>
@@ Line 49: / Line 50: @@
 <WRAP quad column>
-[[https://www.silicondust.com/support/trouble-ticket/|E-mail and phone support]]
+[[Troubleshooting|{{ :tabler-icons_help.png?nolink&150 |}}]]
-</WRAP>
+**[[Troubleshooting|All troubleshooting]]**
 </WRAP>
-<WRAP group>
 <WRAP quad column>
-[[https://www.silicondust.com/support/warranty-checker/|Warranty Checker]]
+[[https://www.silicondust.com/forum/|{{ :tabler-icons_message.png?nolink&150 |}}]]
+**[[https://www.silicondust.com/forum/|Support forums]]**
 </WRAP>
+<WRAP group>
 <WRAP quad column>
-[[https://www.silicondust.com/forum/|Support forums]]
+[[https://www.silicondust.com/support/warranty-checker/|{{ ::tabler-icons_discount-check.png?nolink&150 |}}]]
-</WRAP>
+**[[https://www.silicondust.com/support/warranty-checker/|Warranty Checker]]**
-<WRAP quad column>
-[[Downloads|{{ :tabler-icons_download.png?nolink&150 |}}]]
-**[[Downloads]]**
 </WRAP>
 </WRAP>