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connect4 [2019/06/27 06:54]
neds created
connect4 [2019/08/29 01:22] (current)
neds
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 ===== FAQ and LED status ===== ===== FAQ and LED status =====
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 <btn type="​success"​ size="​xs"​ icon="​fa fa-chevron-right">​[[:​FAQ|See also: other FAQ listings]]</​btn>​ <btn type="​success"​ size="​xs"​ icon="​fa fa-chevron-right">​[[:​FAQ|See also: other FAQ listings]]</​btn>​
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 ==== Leftmost LED on HDHomeRun is blinking green ==== ==== Leftmost LED on HDHomeRun is blinking green ====
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 This indicates that the HDHomeRun has a network connection but is not getting an IP address from your router. Check to make sure that the DHCP function is enabled on your router, and that either the allowed devices/​access control/MAC filtering function on the router is disabled, or that the HDHomeRun is on the allowed list. This indicates that the HDHomeRun has a network connection but is not getting an IP address from your router. Check to make sure that the DHCP function is enabled on your router, and that either the allowed devices/​access control/MAC filtering function on the router is disabled, or that the HDHomeRun is on the allowed list.
  
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 ==== Leftmost LED on HDHomeRun is solid red ==== ==== Leftmost LED on HDHomeRun is solid red ====
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 This indicates that the HDHomeRun does not have a network connection. Please try a different network cable and port on your switch/​router. If the issue persists, please open a **[[:​trouble ticket]]**. This indicates that the HDHomeRun does not have a network connection. Please try a different network cable and port on your switch/​router. If the issue persists, please open a **[[:​trouble ticket]]**.
  
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 ==== No/few channels found in channel scan ==== ==== No/few channels found in channel scan ====
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 <wrap indent>​**See also: [[Troubleshooting]]**</​wrap>​ <wrap indent>​**See also: [[Troubleshooting]]**</​wrap>​
  
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   - On the Digital Cable or Digital Antenna tab (whichever is appropriate),​ run a channel scan   - On the Digital Cable or Digital Antenna tab (whichever is appropriate),​ run a channel scan
   - Open a **[[:​support ticket]]**. Make sure to include the 8 digit device ID for your HDHomeRun so our support personnel can review your diagnostic data. Note that you do not need to send any files, all information is sent automatically once the box is checked.   - Open a **[[:​support ticket]]**. Make sure to include the 8 digit device ID for your HDHomeRun so our support personnel can review your diagnostic data. Note that you do not need to send any files, all information is sent automatically once the box is checked.
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 {{tag>​connect4 hardware}} {{tag>​connect4 hardware}}
  • Last modified: 2019/08/29 01:22