Differences

This shows you the differences between two versions of the page.

--- dvr:troubleshooting [2019/10/10 20:31] – neds
+++ dvr:troubleshooting [2024/12/30 20:15] (current) – [Can't activate subscription] neds
@@ Line 15: / Line 15: @@
 </WRAP>
-==== Device not found ====
+==== HDHomeRun tuner is unsupported ====
 <WRAP indent>
-There are a few common reasons why the HDHomeRun might not show on the page:
+The HDHomeRun DVR requires a modern HDHomeRun device (FLEX/CONNECT/EXTEND/PRIME/EXPAND/SCRIBE). It does not work with older HDHomeRun Dual devices, as they lack some of the hardware features the DVR relies on. See **[[:dvr#hdhomerun network tuner|dvr#hdhomerun network tuner]]** for a list of supported HDHomeRun devices.
-  - If you are using Edge browser on Windows 10, it will not work due to restrictions put in place by Microsoft. Safari on Mac and IE on any version of Windows may also encounter similar issues in certain configurations. Try again in another browser such as Chrome or Firefox.
-  - If you are connected to a VPN, whether to remotely access a workplace, hide browsing activity, or bypass restrictions on streaming media, that can prevent discovery from working. Disconnect from the VPN and try again.
-  - If the browser has taken you to the page via https instead of http, it will not work. Make sure it is using http://my.hdhomerun.com/
-  - Some browser extensions designed to enhance security can also interfere with the discovery process. This includes HTTPS Everywhere, NoScript, Ghostery, and some ad blockers. Make sure to disable such extensions on my.hdhomerun.com, or add it to the whitelist, as appropriate.
+</WRAP>
 </WRAP>
-==== HDHomeRun tuner is unsupported ====
+===== Recording stops after 20 minutes recording to a USB flash stick =====
 <WRAP indent>
-The HDHomeRun DVR requires a modern HDHomeRun device (CONNECT/EXTEND/PRIME/EXPAND/SCRIBE). It does not work with older HDHomeRun Dual devices, as they lack some of the hardware features the DVR relies on. See **[[:dvr#hdhomerun network tuner|dvr#hdhomerun network tuner]]** for a list of supported HDHomeRun devices.
+This indicates that the USB flash stick is too slow to keep up with recording TV. Replacing the USB flash stick with a conventional hard drive will solve the problem.
 </WRAP>
-</WRAP>
 ===== Windows as the DVR storage device =====
 <WRAP indent>
-==== HDHomeRun app (Win7/8.1) - does not find DVR ====
-<WRAP indent>
-The HDHomeRun app for Windows 7/8.1 does not support the DVR. On these platforms, use Kodi to access the DVR. See **[[:Kodi]]**
-</WRAP>
 ==== HDHomeRun app (Win10) - does not find DVR ====
@@ Line 94: / Line 81: @@
 </WRAP>
-==Client services===
+===Client services===
 <WRAP indent>
 Configure the record engine to use a given TCP port for client services:

dvr troubleshooting