DVR troubleshooting

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Be sure to review the steps in our activation guide.

The HDHomeRun app for Windows 7/8.1 does not support the DVR. On these platforms, use Kodi to access the DVR. See Kodi

Please right click on the Start menu icon and select Windows PowerShell (Admin) or Command Prompt (Admin). Run the following command:

CheckNetIsolation LoopbackExempt -a -n=”ef712ba7.hdhomerundvr_23nna27hyxhag”

You should get a response of “OK.” Open the app and check to see if you can then access the DVR.